Ask & We Answer
Frequently Asked Questions
Is it really necessary to get my grill professionally cleaned? Why can’t I just do it myself?
We think it’s best to have it professionally cleaned. If any food particles are left in your grill after you use it, they attract insects, rodents, and other pests. Pests leave behind dander, skin cells, hair, and excrement. To really get rid of all of this, it’s necessary to dismantle your grill and thoroughly clean it. The steam cleaning part of our process makes it easy to ensure that every part of your grill is sterilized and ready for use.
How often should I have my grill professionally cleaned?
It depends on how much you use your grill. For most of our customers, we suggest that they get their grill cleaned twice a year, but some people like to have it done once a month. One thing we’ve seen across the board is that the more often people get their grills cleaned professionally, the more often they’re inclined to get out and use them.
How long does it take to have my grill professionally cleaned?
It depends on the size of your grill and how long it’s been since it was professionally cleaned, but generally we spend at least two-and-a-half hours cleaning a grill, and sometimes more.